[{"data":1,"prerenderedAt":63},["Reactive",2],{"page-tc-en":3},{"page":4,"components":8},{"meta_title":5,"meta_description":6,"meta_keywords":7},"Terms & Conditions | Highspin Casino","Review HighSpin Casino Terms & Conditions covering account rules, bonuses, deposits, withdrawals, and responsible gaming for safe and fair play.","HighSpin Terms and Conditions, casino policies, general casino rules, HighSpin user agreement, casino regulations",{"component-text":9,"component-text-1":11,"faq":13},{"text":10},"\u003Cp>\u003Cstrong>TERMS AND CONDITIONS\u003C/strong>\u003C/p>\r\n\r\n\u003Cp>Last updated:  09.02.2026\u003C/p>\r\n",{"text":12},"\u003Cp>\u003Cstrong>TERMS AND CONDITIONS\u003C/strong>\u003C/p>\r\n\r\n\u003Cp>Last updated:  09.02.2026\u003C/p>\r\n\r\n\u003Cp>The website \u003Ca href=\"https://highspin.com\" rel=\"noopener noreferrer\" target=\"_blank\">https://highspin.com\u003C/a> ("Casino", "Website", "Company", "We", "Us", "Our") is owned and operated by Fortaprime SRL, a company registered and established under the laws of Costa Rica, with registration number 3-102-891738 and registered address at Ofident Building, Office 3 Costa Rican North American Cultural Center, 200M North and 50M East, San Pedro, Barrio Dent, San Jose, Costa Rica.\u003C/p>\r\n",{"additionalCssClasses":14,"title":15,"questions":16},"",null,[17,21,24,27,30,33,36,39,42,45,48,51,54,57,60],{"question":18,"answer":19,"startExpanded":20},"1. Introduction","\u003Cp id=\"E307\" is=\"qowt-word-para\" qowt-eid=\"E307\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">By accessing and utilizing this website, you acknowledge and agree to comply with these General Terms and Conditions. We encourage you to review them thoroughly before engaging in any activities on our platform.\u003C/p>\r\n","1",{"question":22,"answer":23,"startExpanded":14},"2. Amendments to the Terms and Conditions","\u003Cp>We reserve the right to update or modify these Terms and Conditions as necessary. Significant changes will be communicated to players when feasible; however, users are advised to check this section regularly to remain informed of any updates.\u003C/p>\r\n",{"question":25,"answer":26,"startExpanded":14},"3. Eligibility to Play","\u003Cp id=\"E317\" is=\"qowt-word-para\" qowt-eid=\"E317\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">3.1 Participation in real-money gaming is restricted in certain jurisdictions. Users residing in the following "Restricted Countries" are prohibited from depositing or participating in real-money gaming: USA, Israel, British Virgin Islands, Antilles, Afghanistan, Barbados, Cambodia, China, Cyprus, Gibraltar, Jordan, Haiti, Mali, Mozambique, Nigeria, Panama, Hong Kong, Iran, Iraq, Myanmar, Lithuania, North Korea, Papua New Guinea, Philippines, Russia, Singapore, South Africa, South Korea, Sudan, Syria, Taiwan, Thailand, Uganda, Ukraine, United Arab Emirates, Yemen.\u003C/p>\r\n\r\n\u003Cp id=\"E319\" is=\"qowt-word-para\" qowt-eid=\"E319\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">3.2 Only individuals who have reached the legal gambling age as defined by their jurisdiction of residence are permitted to participate. Players bear the sole responsibility for ensuring compliance with applicable age restrictions. We may request proof of age at any time and reserve the right to suspend or terminate accounts for non-compliance.\u003C/p>\r\n",{"question":28,"answer":29,"startExpanded":14},"4. Accepted Currencies","\u003Cp>4.1 Gameplay is available in EUR, GBP, USD, and AUD.\u003C/p>\r\n\r\n\u003Cp>4.2 The minimum deposit required is 10 EUR, GBP, USD, or AUD.\u003C/p>\r\n",{"question":31,"answer":32,"startExpanded":14},"5. Fees and Taxes","\u003Cp>5.1 Players are responsible for any applicable taxes or fees associated with their winnings, as dictated by their local laws. Additionally, if no bets have been placed following a deposit, we reserve the right to deduct processing fees upon withdrawal.\u003C/p>\r\n",{"question":34,"answer":35,"startExpanded":14},"6. Game Rules","\u003Cp>6.1 Players are expected to familiarize themselves with the rules of the games available on this platform. It is their responsibility to understand payout structures and gameplay mechanics.\u003C/p>\r\n",{"question":37,"answer":38,"startExpanded":14},"7. Limitation of Liability","\u003Cp id=\"E338\" is=\"qowt-word-para\" qowt-eid=\"E338\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">7.1 Players acknowledge that gambling carries financial risks, and the Company is not liable for any losses incurred while using the website.\u003C/p>\r\n\r\n\u003Cp id=\"E340\" is=\"qowt-word-para\" qowt-eid=\"E340\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">7.2 While we implement robust security measures to protect user data, we are not responsible for unauthorized third-party access beyond our control.\u003C/p>\r\n\r\n\u003Cp id=\"E342\" is=\"qowt-word-para\" qowt-eid=\"E342\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">7.3 The Company shall not be held liable for any technical malfunctions, including software or hardware failures, connectivity issues, or other disruptions that may affect gameplay.\u003C/p>\r\n",{"question":40,"answer":41,"startExpanded":14},"8. Player Accounts","\u003Cp id=\"E346\" is=\"qowt-word-para\" qowt-eid=\"E346\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">8.1 Each user is permitted only one account. The creation of multiple accounts may result in account termination and forfeiture of funds. Players must not share their accounts or grant access to third parties.\u003C/p>\r\n\r\n\u003Cp id=\"E348\" is=\"qowt-word-para\" qowt-eid=\"E348\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">8.2 The use of VPNs (Virtual Private Networks) is strictly prohibited.\u003C/p>\r\n\r\n\u003Cp id=\"E350\" is=\"qowt-word-para\" qowt-eid=\"E350\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">8.3 If an IP overlap is detected between multiple accounts, we reserve the right to restrict or terminate access without the possibility of appeal.\u003C/p>\r\n\r\n\u003Cp id=\"E352\" is=\"qowt-word-para\" qowt-eid=\"E352\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">8.4 Players must provide verification documents upon request, which may include identification, proof of residence, or financial statements.\u003C/p>\r\n\r\n\u003Cp id=\"E354\" is=\"qowt-word-para\" qowt-eid=\"E354\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">8.5 Failure to provide accurate or verifiable documentation may result in account closure and forfeiture of funds.\u003C/p>\r\n\r\n\u003Cp>8.6 If the Casino mistakenly credits Your account with a payment, bonus or bonus funds or winnings that do not belong to you, whether due to a technical issue, error in the paytables, human error, or otherwise, the amount and/or the winnings from such bonus or deposit will remain the Casino property and will be voided.\u003C/p>\r\n",{"question":43,"answer":44,"startExpanded":14},"9. Anti-Fraud and KYC Policy","\u003Cp>9.1 The Company enforces strict fraud prevention, anti-money laundering, and counter-terrorist financing measures and reserves the right to verify player identity at any time, including prior to processing withdrawals.\u003C/p>\r\n\r\n\u003Cp>9.2 Any fraudulent activity, including but not limited to chargebacks, multiple account creation, collusion, use of stolen or unauthorized payment methods, or abuse of bonuses, shall result in account suspension or termination and may lead to forfeiture of funds and notification of relevant authorities.\u003C/p>\r\n\r\n\u003Cp>9.3 The Company reserves the right to void bonuses, winnings, or transactions obtained through exploitative gaming practices, advantage play, manipulation of games, or abuse of the platform.\u003C/p>\r\n\r\n\u003Cp>9.4 Any software errors, malfunctions, or glitches must be reported immediately. Failure to do so may result in the voiding of affected bets or winnings and liability for resulting damages.\u003C/p>\r\n\r\n\u003Cp>9.5 The use of “replaceable” cryptocurrency transactions (Opt-in Replace-by-Fee – RBF) is prohibited. Accounts engaging in such transactions may be restricted or closed.\u003C/p>\r\n\r\n\u003Cp>9.6 Deposits must be wagered at least once before a withdrawal request may be submitted. Where deposits are made without gameplay, the Company reserves the right to require wagering of the deposited amount up to 3 times prior to withdrawal, in line with anti-money laundering requirements.\u003C/p>\r\n\r\n\u003Cp>9.7 For verification purposes, the Company may request one or more of the following documents:\u003Cbr />\r\n•    a valid government-issued photo identification document;\u003Cbr />\r\n•    proof of residential address (such as a utility bill or bank statement);\u003Cbr />\r\n•    proof of ownership of the payment method used;\u003Cbr />\r\n•    any additional information reasonably required to complete verification.\u003C/p>\r\n\r\n\u003Cp>9.8 Players shall submit the requested verification documents within 30 days from the date of request, unless a different deadline is specified. Failure to do so may result in account restrictions, suspension, or closure.\u003C/p>\r\n\r\n\u003Cp>9.9 Upon receipt of all requested documentation, the Company shall use commercially reasonable efforts to complete verification as soon as reasonably practicable. Verification may involve internal review and checks with third-party service providers. The Company aims to complete verification within 10 calendar days of receiving all required documents, but complex cases or third-party checks may require additional time. Verification must be successfully completed before withdrawals are processed or account restrictions are lifted.\u003C/p>\r\n\r\n\u003Cp>9.10 The Company reserves the right to withhold withdrawals, restrict account activity, or suspend accounts until verification and compliance checks have been successfully completed.\u003C/p>\r\n",{"question":46,"answer":47,"startExpanded":14},"10. Deposits","\u003Cp>10.1 The payment methods available to a player may vary depending on the player’s country of residence. Subject to such limitations, the Company may offer the following payment methods:\u003Cbr />\r\n• Visa and Mastercard credit and debit cards;\u003Cbr />\r\n• Apple Pay;\u003Cbr />\r\n• Google Pay;\u003Cbr />\r\n• Open Banking (via supported providers);\u003Cbr />\r\n• Cryptocurrencies (where available).\u003Cbr />\r\nThe Company reserves the right to add, remove or restrict payment methods at its sole discretion. Players may contact customer support to confirm the payment options available in their region.\u003C/p>\r\n\r\n\u003Cp>10.2 The minimum deposit amount is 10 EUR, GBP, USD, AUD. Deposits below this amount will not be accepted.\u003C/p>\r\n\r\n\u003Cp>10.3 Deposits must be made using a payment method registered in the player's name. Third-party deposits may be reversed, and funds lost due to such transactions will not be reimbursed.\u003C/p>\r\n",{"question":49,"answer":50,"startExpanded":14},"11. Withdrawal Policy","\u003Cp>11.1 The minimum withdrawal amount is 20 EUR/GBP/USD/AUD.\u003C/p>\r\n\r\n\u003Cp>11.2 Withdrawals are subject to the applicable wagering requirements set out in Clause 9.6. Where deposits have not been sufficiently wagered, the Company may apply transaction fees or other restrictions in accordance with these Terms and Conditions.\u003C/p>\r\n\r\n\u003Cp>11.3 The Company may conduct identity, payment method, and compliance checks at any time in accordance with Section 9 and may suspend, delay, or refuse withdrawals in the event of inconsistencies, suspected fraud, or incomplete verification.\u003C/p>\r\n\r\n\u003Cp>11.4 Standard withdrawal limits are 2,000 GBP/EUR/USD/AUD per day, 5,000 GBP/EUR/USD/AUD per week and 20,000 GBP/EUR/USD/AUD per month. Higher limits may apply at the Company’s discretion, including for high-value depositors.\u003C/p>\r\n\r\n\u003Cp>11.5 Progressive jackpot winnings are paid in full, regardless of standard withdrawal limits.\u003C/p>\r\n\r\n\u003Cp>11.6 The number of simultaneous withdrawal requests is limited to one active transaction.\u003C/p>\r\n",{"question":52,"answer":53,"startExpanded":14},"12. Dormant Accounts","\u003Cp>12.1 Accounts that remain inactive for 90 days will be classified as dormant. The Company reserves the right to close such accounts and retain any remaining balance.\u003C/p>\r\n\r\n\u003Cp>12.2 Dormant accounts may be reactivated upon request by contacting customer support.\u003C/p>\r\n",{"question":55,"answer":56,"startExpanded":14},"13. Responsible Gambling","\u003Cp>13.1 The Company actively monitors player behavior for signs of problem gambling.\u003C/p>\r\n\r\n\u003Cp>13.2 If problematic gambling patterns are identified, we may impose account restrictions or suspensions to promote responsible gaming.\u003C/p>\r\n\r\n\u003Cp>13.3 Indicators of potential gambling-related concerns include excessive playing time, frequent deposits, and repeated requests to increase betting limits.\u003C/p>\r\n",{"question":58,"answer":59,"startExpanded":14},"14. Cancellations and Refunds","\u003Cp id=\"E511\" is=\"qowt-word-para\" qowt-eid=\"E511\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">14. Cancellations and Refunds\u003C/p>\r\n\r\n\u003Cp id=\"E514\" is=\"qowt-word-para\" named-flow=\"FLOW-6\" qowt-eid=\"E514\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">14.1 All transactions, deposits, bets, or purchases made through the website are final and \u003C/p>\r\n\r\n\u003Cp is=\"qowt-word-para\" named-flow=\"FLOW-6\" qowt-eid=\"E514\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">non‑refundable, unless expressly stated otherwise in these Terms and Conditions or required by applicable law. The Company reserves the sole discretion to cancel, reverse, or withhold any transaction, bet, or payout in cases of suspected fraud, abuse, manipulation of the website, violation of these Terms and Conditions, breach of applicable laws or regulations, technical errors, or any other circumstance where the Company reasonably determines that a transaction cannot be honored.\u003C/p>\r\n\r\n\u003Cp id=\"E525\" is=\"qowt-word-para\" qowt-eid=\"E525\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">14.2 Users may submit requests for cancellations or refunds in accordance with the procedures specified by the Company. The Company reserves the right to reject any request that does not comply with these procedures, appears to be fraudulent, or is submitted after the applicable time frame for consideration. Any adjustments or reversals made by the Company in such cases are final and not subject to dispute, except as required by law.\u003C/p>\r\n\r\n\u003Cp id=\"E529\" is=\"qowt-word-para\" qowt-eid=\"E529\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">14.3 In cases of suspected abuse, breach of Terms and Conditions, or violation of applicable laws, the Company may suspend or terminate accounts and withhold funds as necessary. By using the website, users acknowledge and accept that all transactions are subject to these Terms and Conditions and that the Company’s decisions regarding cancellations, refunds, and reversals are final and binding, except as otherwise required by law.\u003C/p>\r\n",{"question":61,"answer":62,"startExpanded":14},"15. Privacy Policy","\u003Cp id=\"E552\" is=\"qowt-word-para\" qowt-eid=\"E552\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">15.1 All personal data and information collected from users in connection with account registration, transactions, gameplay, or participation in any activities on the website are processed in accordance with the Company’s \u003Ca contenteditable=\"false\" href=\"https://www.highspin.com/en/privacy-policy\" id=\"E558\" is=\"qowt-hyperlink\" qowt-eid=\"E558\" target=\"_blank\">Privacy Policy\u003C/a>, which forms an integral part of these Terms and Conditions. By accessing or using the website, users expressly consent to the collection, storage, use, and disclosure of their information as described in the \u003Ca contenteditable=\"false\" href=\"https://www.highspin.com/en/privacy-policy\" id=\"E565\" is=\"qowt-hyperlink\" qowt-eid=\"E565\" target=\"_blank\">Privacy Policy\u003C/a>.\u003C/p>\r\n\r\n\u003Cp id=\"E569\" is=\"qowt-word-para\" qowt-eid=\"E569\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">15.2 The Company may amend, suspend, or modify its \u003Ca contenteditable=\"false\" href=\"https://www.highspin.com/en/privacy-policy\" id=\"E571\" is=\"qowt-hyperlink\" qowt-eid=\"E571\" target=\"_blank\">Privacy Policy\u003C/a> at its sole discretion at any time. Continued use of the website constitutes full acceptance of any such amendments. Users are responsible for periodically reviewing the \u003Ca contenteditable=\"false\" href=\"https://www.highspin.com/en/privacy-policy\" id=\"E577\" is=\"qowt-hyperlink\" qowt-eid=\"E577\" target=\"_blank\">Privacy Policy\u003C/a> to remain informed of any changes.\u003C/p>\r\n\r\n\u003Cp id=\"E582\" is=\"qowt-word-para\" qowt-eid=\"E582\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">15.3 The Company implements reasonable technical and organizational measures to protect personal data; however, users acknowledge that no system is completely secure, and the Company shall not be held liable for unauthorized access or disclosure beyond its reasonable control.\u003C/p>\r\n",1784336093585]